How Do You Contact MetroPCS?


Quick Answer

MetroPCS can be contacted in several ways, including by phone, visiting a physical store location and by email. The best method is the one that is most convenient for you.

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Full Answer

  1. Contact by phone

    To reach the customer care department of MetroPCS by phone, dial the company's toll-free number. There is a separate number for the Telesales department.

  2. Contact by visiting a physical store location

    You can also talk face-to-face with a MetroPCS representative by stopping by one of the company's retail stores. Store hours and locations are available of the MetroPCS website.

  3. Contact by mail

    Customers can also communicate with MetroPCS by standard mail. The address as of 2015 is: MetroPCS Wireless, Inc., P.O. Box 5119, Carol Stream, IL, 60197-5119.

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