Find a list of HP authorized support providers at the company's website by using the locator on the site. Enter your city or postal code, and set the search parameters to find the nearest providers in your area. HP provides local lists of authorized service providers, dealers and resellers.
If you have sent your printer or other HP product in for repair, you may check its status on HP’s website. Enter the service order number, email address or the serial number of your product. HP keeps owners advised as to shipping information and the expected delivery time. HP's website also provides troubleshooting tips that are searchable by product type.