Geek Squad provides computer service house calls, as of 2015. The company provides a broad range of in-home computer services, including printer installation and setup, new operating system and software installations, data back-up, data recovery and wireless networking.
Geek Squad technicians are capable of providing services for all PC makes and models, according to the company's website. They back their work with a five-point pledge, which includes standing behind work done, respecting customers' equipment, providing expert services at competitive pricing, guaranteeing customer satisfaction and training customers to use new systems and software. The company also offers live chat support, remote support and phone support 24 hours a day, as of 2015.