There are a number of reasons why a computer might kick its user off the Internet, including issues with the modem's programming or connection to the main Internet server. Other possible reasons are a faulty modem or modem cable or a computer virus interfering with the connection. Several diagnostic tools are available to help determine the nature of the problem and solve it, according to Computer Hope.Continue Reading
One of the most common reasons for a modem to disconnect frequently is an internal programming issue, says Computer Hope. This can be fixed by manually resetting the modem by switching the device off for a few minutes and then switching it back on. One can do this by unplugging the modem, or by using the power button located on the back or side.
Windows operating systems come with a modem troubleshooting wizard installed. To access the wizard, right click on the Internet connection icon in the lower right corner of the screen. Select the "troubleshoot problems" option from the list. This troubleshooter detects and automatically solves some of the most common problems by refreshing the Internet connection and checking to see that the proper ports are open. It also provides an analysis of issues it cannot automatically correct.Learn more about Internet & Networking
To connect a laptop to the Internet through a dial-up connection, first install the software provided by the Internet service provider, connect the laptop to a phone line via the cable that came with your Internet kit, and connect another cable to your modem. Open the dial-up screen on your laptop, provide your username and password, and then click Connect.Full Answer >
An Internet connection can suddenly drop out due to a bad connection between the external modem and the Internet service provider. The Internet protocol, or IP, settings or network configuration may need to be updated. Turning the external modem off and disconnecting the cable that connects the computer to the modem, then turning the modem back on and reconnecting the cable may update the settings and resolve the problem while a computer with an internal modem will require that the entire computer be restarted to reset the modem.Full Answer >
There are numerous possible reasons why a DSL connection would keep disconnecting, such as an Internet outage in the area, a problem with the password configuration or a modem or Wi-Fi gateway that needs to be reset. Troubleshooting these problems can be difficult, so it is best to ask for support from a designated service provider.Full Answer >
The four required items to connect to the Internet are a computer, a modem, an Internet service provider and a web browser. Devices other than a computer can be used to access the Internet as well.Full Answer >