Why Does a Computer Fail to Connect to a Home Server?


Quick Answer

A computer may be unable to connect to a home server for multiple reasons, such as the inclusion of certain non-compatible characters either in a computer's chosen name or the user's personally selected password. Complications may also stem from installation failures related to the Windows Home Server Connector.

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Full Answer

Computers named with non-ASCII characters may experience problems connecting to servers, especially Windows Home Server 2011. ASCII characters are symbols specifically encoded by Microsoft for compatibility, including upper- and lowercase letters A to Z and numerals 0-9. Assigning a new name to the computer containing only ASCII characters typically resolves the connectivity error.

Connection difficulties may also occur in systems with Media Center present. The trouble arises if Media Center is enabled and a user's password contains "\”. Resetting the Windows Home Server 2011 password to exclude the problematic characters frequently corrects the problem.

Some connection problems manifest because of installation issues inherent with Windows Home Server Connector. This may be due to a minor issue: NetBIOS over TCP/IP is turned off on the network or on the machine. NetBIOS over TCP/IP, essential for device identification and communication, is usually set in the default position, which directs it to receive settings from the attached home router. Checking this configuration and choosing the default, if not already selected, should eliminate the connection roadblock.

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