GameStop customers wishing to complete an online survey must first access the survey site, TellGameStop.com, and select either English or Spanish, as of 2016. Then, the Associate number from a recent GameStop receipt must be typed into the space provided. After that, clicking on the Begin Survey button brings up the first survey question. The survey takes around five minutes to complete, and all completed surveys are entered in a sweepstakes for a $100 GameStop gift card as of 2016.
The GameStop online survey consists primarily of rating various aspects of the store on a scale of one to 10 and answering "yes" or "no" questions. There are also a few multiple choice questions and one optional open question asking for details about a particularly great experience. Sample questions include whether or not the customer attended a midnight launch event, the helpfulness of the associate, how long was spent in line, the quality of the associate's recommendations and whether the customer was informed of GameStop's trade-in offers. The end of the survey consists of generic personal information, such as gender and age, with more detailed contact information required for a chance to win the gift card sweepstakes.
TellGameStop.com does not have a mobile page, so the survey may take longer to complete on a tablet or smartphone than it does on a computer. GameStop customers without recent receipts may still enter the sweepstakes via mailed entries or through an alternate form available at GameStop.com or EBGames.com.