Q:

How do you compare TV and Internet bundles?

A:

Quick Answer

When searching for a TV and Internet service bundle, consider TV content and selection, Internet speed and customer support quality. If you want more than a few channels, pay attention to the available selections. If you need a fast Internet connection, know how to read the offer. All services should offer a positive customer support experience regardless of the your needs.

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How do you compare TV and Internet bundles?
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Full Answer

Choosing a TV service is subjective to a customer's personal needs. Choose a service that offers a variety of content and try not to get sucked in by offers of channel package you might not want presented as benefits.

There are a few pitfalls that might trip up new customers to broadband services. One common issue is that broadband companies tend to try to make their speeds look better than they are by defining them in bits rather than bytes; be aware that these are very different things. A byte is a package of eight bits and is the denomination of data used most often in reference to computers, so if a service offers 5 megabits per second, this is actually closer to 0.6 megabytes, which is a fairly unimpressive speed. Always know that a lower-case "b" in an abbreviation stands for bit, while a capital "B" stands for byte.

Not all services are equal in terms of customer service. Some cable companies are known for poor service, and you should do research to ensure that you are not mistreated as a customer.

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