Q:

What are some companies that offer free technical support with live chat services?

A:

Quick Answer

Dell, Microsoft, Norton and Verizon Wireless are some of the companies that offer free technical support with live chat services. These services are available online at the companies' support section.

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Full Answer

On Dell's technical support page, clients can select from various support options, including live chat, phone and email. To access Dell's live chat, clients can either provide their product's service tag, express service code or allow the site to detect the product automatically.

Microsoft's live chat services are available for customers who have technical support issues, trouble activating software and those who need help with non-genuine software. The services are also available for clients whose Hotmail accounts have been blocked or hacked. Users need to provide their name, email address and the reason for contacting Microsoft before launching the chat.

Verizon Wireless offers live chat for customer service, technical support and billing issues. Clients select a service area from the categories on the chat window, submit their questions and wait for a response from one of the automated agents.

Norton has 24-hour live chat services. Clients provide their names, email address and phone number before initiating chat support. This information enables Norton to locate the client's account information and create a support case for future reference.

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