Common problems with AT&T devices include malfunctioning batteries, display screens and speakers. Technical problems in the U-verse TV, and remote control and DVR receiver failures also sometimes affect AT&T digital televisions.
Battery-related problems are common in AT&T mobile phones, as the device loses charge rapidly, even when in the idle mode. The phones require charging twice a week, and at times, the replacement batteries have the same problem. Display screens that load slowly, poor visibility and frozen screens are a few more typical problems with the AT&T mobile and tablet display screens. It usually takes a maximum turnaround time of 30 minutes to resolve these problems.
AT&T digital televisions are prone to picture problems such as no display, frozen images or the blue screen. Problems with the remote control and DVR receiver commonly occur due to loose wire connections, worn out batteries, and a stuck or dislodged button on the remote control. The digital TV is programmed to produce error messages such as Red X TV Error or Content Unavailable TV Error onto the screen.
The speakerphones in some corded AT&T phones have been given negative reviews by customers because they produce a screeching or hissing sound. Moreover, they tend not to work or die after a few days of use.