The four most common problems encountered when using a NeatDesk scanner are connection errors, paper jams, poor image quality and documents getting stuck in queue while scanning. Most of these issues can be solved within a few minutes.
Connection errors are among the most frequent problems experienced when using NeatDesk scanners. Usually this is because the scanner isn't properly connected to the computer or doesn't have adequate power.
Another problem associated with NeatDesk scanners is paper jams. Sometimes documents are trapped inside the rollers while scanning, creating a paper jam and potentially damaging both the document and the scanner.
Other known issues with this brand are poor image quality and stuck queues. If the glass is not properly cleaned or the scanner hasn't been calibrated, scanned images appear blurry or fuzzy. Sometimes items become stuck in the queue while scanning due to a lack of available memory as a result of running too many applications in the background.