To determine if a website is legitimate, check for complete contact information, including the company name, office address, email address, contact numbers and a contact form, if available. Verify whether the payment pages start with "https," which indicates a secure payment process. Before buying products or transacting with the site, try calling the customer service number, and assess the professionalism of the customer service representative.
When navigating a website, evaluate whether the design looks professional and whether all links lead to working pages. Check for proper spelling and grammar, as a website with lots of typographical errors is likely unreliable.
Check for third-party certifications to examine the reputation and reliability of a website. Click the seals to verify their authenticity. Nonclickable seals that do not lead you to the sites of the seal providers or information about the certifications signal shoddy business practices.
Find out about the company's rating on the Better Business Bureau's website. Sites without BBB ratings and those with low grades and numerous consumer complaints are possibly not trustworthy. Read the terms and conditions of a website to know about the delivery of products or services and about return policies. Additionally, try typing the name of the website on a search engine to discover customer reviews.