Check the status of an order at the company's website, BestBuy.com. From the main homepage, visit the Orders page. If you don't have an account, enter the order number that is in your confirmation email. Then enter the last name and phone number that you used when placing the order.
Customers with accounts can access orders from Account Overview. For more assistance, visit the online Help Center or call customer service at 1-888-237-8289, as of 2015. The company website also allows customers to cancel orders and schedule deliveries. Best Buy is a provider of technology products and services. The company has operations in the United States, Canada and Mexico.