To use the Better Business Bureau website, visit the site, enter your ZIP code, enter information about the business, locate the business, and read the business report. The BBB is a good resource for gaining background information about a company.
- Visit the site
Open your Web browser, and navigate to the Better Business Bureau website at BBB.org.
- Enter your ZIP code
Enter your ZIP code on the Menu page to find general information about local companies. Click on the USA Site or Canada Site buttons depending on the country your target business is in.
- Enter information about the business
Wait for the prompt, and then enter the name of the business you are interested in. Alternatively, paste the business's URL into the field if you do not know the exact name of the company. Click on the Search button.
- Locate the business
Check the Search Results page for the business you are interested in. Click on the suitable business name.
- Read the report
Read the report on the business. The most important information is the company's BBB rating. These ratings are based on how well the company responds to customer disputes. Other information includes how long the company has been in business, its officers and the headquarters address.