To check your eligibility for a Verizon Wireless phone upgrade, go to VerizonWireless.com/Upgrade and log in with your user ID or mobile phone number. Hover your cursor over the My Verizon link in the top menu, then click the My Device link and choose Upgrade Device. The Upgrade Device page displays your upgrade eligibility.
Alternatively, dial #874 from your mobile device to receive a free text message with your upgrade eligibility. To upgrade your phone, visit a Verizon Wireless retail location or use the online customer portal. You must be logged in as an account owner to make online purchases and changes to your wireless plan.
As of 2016, Verizon Wireless allows customers to upgrade their phones once every two years. If you have multiple phone numbers on your account, you can transfer the upgrade from one phone to another phone for free. To transfer an upgrade to another line, click the Upgrade Device link, choose the Transfer Upgrade option, and follow the prompts accordingly.
Verizon Wireless is an American telecommunications company headquartered in New York City. According to the company, over 125 million Americans use Verizon’s wireless services ever year. In addition to providing wireless phone services, Verizon also offers customizable television plans for consumer, restaurant and corporate clients.