Change the UGI online payment password by clicking the Login link on the main page, then selecting Forgot your Username/Password. The following page asks for a user name, the email address listed in the profile, and the account number to reset the password.
On the bottom of the password recovery page, complete the Captcha validation code before you click the Continue button. After you've provided all the requested information, you are prompted to answer the secret question stored in the user profile. Once you have answered the secret question, you can change your password. The UGI online payment processing site lets you view and pay your bill online.