Q:

How do you change the password for your MembersFirst Credit Union account?

A:

Quick Answer

To change the password for your MembersFirst Credit Union account, log in to FlexTeller-Online Banking using your temporary password, and enter a new password between eight and 16 characters when the automatic message for password change appears. Use a complicated password that combines letters, numbers and special characters.

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Full Answer

The temporary password for FlexTeller consists of the initial letter of your first name and surname in uppercase letters followed by your Social Security number’s last four digits. Type the password correctly because it is case sensitive.

After logging in to FlexTeller and creating a more secure password, increase your security by selecting a security photo and choosing three distinct challenge questions. Keep in mind that the answers to the security questions are also case sensitive. FlexTeller displays your chosen image and one of the questions whenever you attempt to log in to confirm that you are using the genuine website. You may bypass the questions by registering your private computer.

To access FlexTeller, go to MembersFirstGa.com, and enter your account number or user ID and your password. Every page also features a login form located at the upper right corner of the page. Hover your mouse pointer over Login to see the form. Click Forgot Your Password to obtain another temporary password via email if you cannot remember your password.

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