Change a MetroPCS phone number to another phone by going through the Activation section on the MetroPCS website. Dial the MetroPCS customer service phone number, and follow the prompts to complete the change without going online.Continue Reading
Look for a menu along the top of the website that has several links, including Coverage Map, Store Locator, Make a Payment and Activate Device. Select Activate Device from the menu.
Look for three sections lined up next to each other, which are Activate Your Device, Add or Change Devices and Get a MetroPCS Device. Select the Change/Upgrade Device button from below the Add or Change Devices section.
Look to the right side, and click the Sign Up Now link if you have not already signed up for a MetroPCS account. Receive a six-digit verification number from MetroPCS on your old phone as part of the registration process. Put the code into the form before submitting.
Follow the prompts on the next page to finish transferring your phone number to a new device.
Because MetroPCS doesn't have contract plans, it typically only offers discounts for new activations, so upgrading a MetroPCS phone means buying a phone outright and activating it. Customers can buy phones at MetroPCS stores or the company's website, but T-Mobile and unbranded phones often work as well.Full Answer >
MetroPCS customer service can be contacted by calling 1-888-863-8768 or by dialing *611 from a MetroPCS phone, as of 2015. To make a payment, customers can call the same 888 number or dial *99 from their MetroPCS phone.Full Answer >
As of January 2015, MetroPCS users can call *611 from a MetroPCS phone or 888-8metro8 to ask either service or payment questions. The 888-8metro8 phone number is for general MetroPCS customer service.Full Answer >
To pay your MetroPCS bill you can either go to a MetroPCS store location and pay in person, or you can pay your bill online with a credit or debit card on the company website. There is an added fee if you pay your bill in the store.Full Answer >