Get help using the Verizon FiOS TV by checking the top FiOS-related questions on Verizon's support website or to contact Verizon directly for help. To initiate contact, users must click Contact Us and fill out forms indicate why they are contacting Verizon.
Verizon's list of top FiOS questions helps answer many common user questions about the FiOS TV service, about the equipment itself and about the remote control. The questions also provide answers about how to use popular FiOS features and how to make programs more accessible by adjusting closed captions and changing the language of the TV and menu to Spanish. For those experiencing technical difficulties, the questions also provide answers for general troubleshooting of the FiOS device.