Where Can a Time Warner Service-Compatible Modem Be Purchased?


Quick Answer

Although Time Warner does not sell modems, compatible units can be purchased through retail outlets such as Best Buy, Target and Wal-Mart, or they can be purchased online at Amazon or TigerDirect, as noted by the company's "Buy Your Modem" website page. A list of modems approved for use by Time Warner can be found at the company's website. A drop-down menu that opens from the website's home page "Support" link displays the "Buy Your Modem" option and leads to the approved list of modems.

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Full Answer

The Time Warner "Buy Your Modem" page provides a comparison of the benefits of leasing vs. purchasing a modem. The page states that, as of 2015, most modem retail prices range between $50 and $100, and the current Time Warner leasing cost is $8 per month. The modem purchase page makes note of the technical support guarantee benefit that comes with a leasing arrangement, and also advises that the owner is responsible for a purchased modem rather than Time Warner.

The "Buy Your Modem" page provides a printer-friendly list of the approved modems and includes instructions on how to activate a purchased unit. More than 20 compatible modems are listed, and include manufacturers such as ARRIS / Motorola, Netgear, D-Link, Zoom and ZyXEL. Clicking on any of the listed modems displays an image of the unit and a link to an Adobe Acrobat PDF file of the unit's startup or user guide.

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