Cable and satellite television providers such as Dish Network provide technical support for their remote controls through telephone support and on their official websites. Electronics websites such as URCSupport.com also provide technical support for remote controls.
Remote control manufacturers, such as Philips, also provide support for remote controls. Manufacturer and television provider websites typically have a remote control user guide for each model describing common problems and solutions. Advanced remotes with a operating system often require a software update or need to be reprogrammed to function correctly. Manufacturers and television providers typically offer a warranty for remotes and replace defective units.