Consumer Affairs, CNET, Top Ten Reviews, Phone Dog and Consumer Search provide reviews for TracFone phones. Consumer Affairs and CNET provide reviews from TracFone customers and users, while Top Ten Reviews, Phone Dog and Consumer Search provide reviews researched, analyzed and formulated by the websites themselves.
As of July 2015, TracFone received a one-star rating out of a possible five on both Consumer Affairs and CNET. Top Ten Reviews gave TracFone a 4.7 out of 10 rating due to the company's aging business model, phones and price plans. Consumer Search lists pros such as good call quality and coverage but also lists cons such as offering only entry-level smartphones.