Q:

How can you recertify your Safelink service?

A:

Quick Answer

To recertify a SafeLink government phone service, visit the Safelink official website and follow the prompts, which include entering the assigned Enrollment ID number or the zip code and birthday of the account holder. In addition, enter the last four digits of the account holder's Social Security number.

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Full Answer

During the online recertification process, the account holder is required to self-certify under oath of the law, that all information provided is true and correct. If any false or fraudulent information is provided, the account holder may be charged with perjury. When documentation is required, photocopies may be mailed or uploaded. For program participants who do not have Internet access, or do not prefer to recertify online, the process can also be completed by calling 1-800-SAFELINK and following the prompts.

Recertification is generally required once a year to ensure that program participants still meet eligibility requirements. Random reverification is also sometimes requested to help weed out any fraudulent accounts and to take extra steps to ensure that everyone receiving the service is an eligible participant. The law requires service providers to give participants prior notification of recertification requirements. If the requirements have not been met within the given time frame, termination of benefits may occur.

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