Specific complaints about Thumbtack are available from the Better Business Bureau website. Both positive reviews and complaints about Thumbtack are also available from review sites such as SiteJabber.com.
Though Thumbtack has an A rating from the Better Business Bureau, at the organization's website, there are over 200 complaints. However, in almost all cases, Thumbtack and the customer came to a resolution.
At SiteJabber.com, which rates Thumbtack four stars out of five stars, the majority of reviews are positive, but there are a handful of negative ones. About 65 percent of reviewers on SiteJabber.com recommend Thumbtack to others, and service, quality and returns are all rated more than four stars out of five.