Residential customers can have local phone books delivered to their homes by calling their telephone companies' customer service departments. White Pages phone books list residential and government phone numbers, while Yellow Pages phone books contain contact information of local businesses.
The telephone company's telephone number is often found on the telephone bill. Because the White and Yellow Pages are now found online, telephone companies no longer automatically deliver directories to their customers. When customers phone to order them, the telephone company's customer service representative verifies the customer's account information and delivery address. As the telephone company may charge a fee for the delivery, it is important for the customer to ask if there is such a fee or other associated fees.