Consumers can find user manuals for Phillips products in the Consumer Support section on the official Phillips website. Alternatively, they can visit websites such as ManualsOnline.com and Retrevo.com and select the Phillips brand to download or peruse the manuals for Phillips products directly.
As of 2015, the Consumer Support section on the Phillips website features eight product categories, including Personal Care, Household Products, Lighting, and Sound and Vision, among others. By clicking on a specific category, consumers can select a subcategory and input the name of a product or its model number in the search field. If the model number is unknown, consumers can select a series or type of the product to look for it manually. Most products feature two types of files in the Manuals and Documentation section on the product page: user manuals and quick start guides.
The manuals are in the PDF format, and they are available in multiple languages. To peruse the downloaded manuals, a PDF reader utility is necessary. Consumers can select a desired language by opening the drop-down menu next to the Language option and choosing the one they want. After selecting a language, the download link changes. Unlike the Phillips website, ManualsOnline.com and Retrevo.com allow consumers to use a web browser with an integrated PDF viewer, such as Google Chrome, to peruse the manuals without downloading them.