As of 2015, a member or prospective member of EyeMed is able to search for a provider by using the organization's official provider locator tool. The tool is available on its website and allows users to narrow down the search by using their ZIP code and coverage network.
Members of EyeMed are also able to find a service provider from the company through a telephone call or through referrals. EyeMed claims on its website that it has over 65,000 providers located within its service network. These providers can be divided into two major categories of retail-based providers and private practitioners.