Toshiba offers recovery media through its support website. To initiate the order, customers must enter their computer's serial number. The company does not charge for recovery media, but there is a shipping and handling fee that varies by model and shipping location.
Toshiba offers recovery media on a USB flash drive for systems with Windows 8 installed. Customers with Windows 7 can also choose to order recovery DVDs. Models sold before 2006 are not supported.
Toshiba also provides recovery tools on a separate hard drive partition on all its laptops that allow users to perform a system recovery. Users can also create their own system recovery media using Toshiba's Recovery Media Creator utility.