Digital adapters can be ordered online from Time Warner Cable's official website, or by calling them at (855) 286-1736. as of February 2015. A digital adapter is required to view any of the Time Warner Cable channels.
Time Warner Cable has updated their systems by switching to a 100 percent digital picture and sound, according to the Time Warner Cable, digital support page. The digital boxes must be installed to view the picture as well as to receive sound, and the company claims that with the technological advancement, both the display and sound are of the utmost quality. Assistance and useful tips in regards to the digital adapters can be found on the digital support page.