Find the network icon, which looks like bars increasing in height that is located on the right hand side of the toolbar, right click on the icon and select troubleshoot problems; a scan will run and should find the problem and allow the issue to be corrected. If problems persist make sure to run a scan to check that all the drivers are up to date.The following is how to check if the drivers need updating.
- Click Start or the Windows Icon, this is located on the left hand side of the toolbar.
- In the search type devmgmt,msc and hit enter.
- The Device Manager program should open with Network Adapter already expanded. If it is not click on Network Adapter to expand.
- Right click on the Wireless Network or Wi-Fi Adaptor and select Update driver.