Aetna members can find the Aetna Navigator webpage under the Individuals & Families portion of Aetna.com. The landing page for Aetna Navigator contains various information regarding the Aetna insurance program and also includes a link for existing members to log into their account or for new users to register.
Members can use the Aetna Navigator platform to access details regarding their individual plan, such as pharmacy deliveries and viewing insurance claims. The platform also provides personalized health information to the customer and gives access to printable health records that can be given to doctors. Aetna Navigator users can sign up for email alerts from the platform and view the balance of their health savings account.