How can you obtain cellphone records?


Quick Answer

To obtain your own cellphone records, access your online account with your cellphone company and print the required bills, or contact the cellphone provider via phone. In both the cases, you must complete the identify verification process to obtain the required information.

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Full Answer

If you have a cellphone bill account online, log in to access it or register for access by providing your account number and personal details. This information is required to verify the identity of the account holder and to keep the cellphone records secure. Cellphone providers provide call records only to account holders or individuals authorized by them.

After opening the bill account, mention the time period for which the bills are required, click on the relevant option such as Download Bill on the page, and download electronic copies of the required bills. Save these as a file on the computer or print them out

When contacting your cellphone provider via phone, speak to a representative from the customer service department. Provide your personal and account details to the representative to complete the identity verification process, and ask him to send you a copy of the call records via email, or have the records mailed to your address for a small fee.

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