Consumers can contact MetroPCS by phone at 888-8metro8 (888-863-8768) as of 2015. Individuals with a MetroPCS phone can dial *611 to get in touch with MetroPCS customer service.
The phone number for online returns, sales and order support is 877-603-3032. Alternatively, consumers can contact MetroPCS by mail at MetroPCS Wireless, Inc., PO Box 601119, Dallas, Texas, 75360 as of 2015. To manage their payments and plans, MetroPCS customers can set up an online account where they can view and pay their bills.
MetroPCS offers customers the possibility to make payments via phone by calling customer service, or dialing *99 from a MetroPCS phone. Information about services and devices is also available in stores.