What Can Be Done on Chrome's Help Desk?


Quick Answer

The Chrome Help Center allows visitors to peruse various support articles regarding the basic use, personalization and setup of Google Chrome and access the support community groups where they can ask questions. It also provides access to news, updates and videos that explain the basics of using Google Chrome.

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Full Answer

Users can access the Chrome Help Center by navigating to Support.Google.com and clicking on the Chrome icon. The support content is divided into multiple categories that cover apps, security, settings and troubleshooting, among other things. Users can expand each category by clicking on the plus icon, allowing them to select the desired support article from the selected category. As of 2015, the Chrome Help Center features a Popular Articles category that contains support articles regarding the installation of Google Chrome, using it to search for online content and enabling the incognito mode. By accessing the community support groups, users can post new topics where they can ask questions or help other users by answering their queries.

By clicking on the How-To Videos on YouTube link located below the categories, users can access the Google Chrome playlist on the Google Help YouTube channel and view videos that, for example, explain how to keep Chrome updated and how to use it on different devices. It is also possible to view some of these videos in embedded form within the Chrome Help Center.

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