Q:

How can customers get DIRECTV help and support?

A:

Quick Answer

Customers can get DIRECTV help and support by visiting the DIRECTV website and accessing the company's Help Center. This service offers possible solutions to the most common issues encountered by DIRECTV subscribers. Additionally, customers can log on to their DIRECTV accounts for a more personalized support experience.

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Full Answer

DIRECTV is one of the leading providers of satellite television programming in the United States as of 2015, notes BestSatelliteProviders.com. This company also offers bundled plans that include phone and Internet services along with its digital television services. To get assistance from DIRECTV's Help Center, follow the steps provided below.

  1. Navigate to the DIRECTV website
  2. Open a Web browser and go to the DIRECTV website at DIRECTV.com. Locate Help Center tab on the home page and click on "Need help? Start here" under the header to access the Help Center page.

  3. Select from the help options
  4. Click on the Troubleshoot My Service link for issues concerning billing and equipment. Click on the Learn About DIRECTV link to acquire information regarding the company's product and services offerings. Click on Billing Support to receive online assistance regarding a DIRECTV bill.

Users can also directly input their question in the relevant text field and click on the Find Answer button to get help and support for their particular query. For those unable to locate related information on DIRECTV's Help Center page, click on the Contact Us link to obtain instructions on how to reach DIRECTV's customer service.

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