Troubleshooting help and contact information is available through the support page at RCA.com. This page provides a link for remote control support and a link for product specific support. Customers who purchased their RCA television after April 2010 can also contact customer support at 1-888-977-6722.
The RCA website also has a Frequently Asked Questions page where visitors can find help in diagnosing and solving problems related to their televisions. Some problems that the page covers include non-functioning television buttons, loss of picture colors, difficulties in selecting the right channels, fuzzy pictures, and lack of correspondence between television screens and movie/television program sizes.