MetroPCS customer service can be contacted by calling 1-888-863-8768 or by dialing *611 from a MetroPCS phone, as of 2015. To make a payment, customers can call the same 888 number or dial *99 from their MetroPCS phone.
For online returns, sales and order support, customers can contact MetroPCS at 1-877-603-3032. Customers can also receive customer service at any MetroPCS store, as well as receive more information on products and services or to make a payment. To find the nearest MetroPCS store, customers may visit the company's website and click on the Store Locator button at the top of the page.
MetroPCS offers prepaid mobile data, text and talk with no annual contract to customers across the United States. The company provides a nationwide 4G LTE network, which covers more than 96 percent of the country. In addition to its mobile services, MetroPCS sells a variety of smartphones from brands like LG and Samsung.
MetroPCS is owned by T-Mobile US, which it merged with on May 1, 2013. Prior to the merger, MetroPCS used its own networks, but it has since switched over to use the GSM, 4G LTE, HSPA and HSPA+ networks of T-Mobile US. MetroPCS owns the nation's sixth largest CDMA network, but it is set to be decommissioned on June 21, 2015.