Q:

How can you contact HughesNet customer service?

A:

Quick Answer

As of 2015, HughesNet customer service is offered through both web-based resources and through a dedicated telephone support line at 1-866-347-3292. Technical support and pre-installation questions for individuals and businesses are generally handled through phone support, while answers about plans and dealer locations are provided through the HughesNet.com customer support website itself.

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Full Answer

The HughesNet.com contact page lists the phone numbers that allow customers to reach the HughesNet technical support lines directly. Unlike some other businesses, HughesNet does not offer a live chat customer service option.

Answers to common questions are answered on the HughesNet frequently asked questions pages. If a customer is attempting to find a local HughesNet dealer, the support page contains a ZIP code lookup tool for quickly finding any nearby dealers. A similar form is available to look up a list of HughesNet plans and any special offers by entering a street address and ZIP code.

Business users are provided with a separate customer service page. Like the page provided for home users, the business page lists a phone number to call for any customer support related issues, and there isn't an email or live chat option that is provided. Information about a business account including a speed test, status meter and restore tokens is available through the HughesNet business center.

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