As of May 2015, consumers can contact Boost Mobile customer service by calling 866-402-7366, Monday through Friday from 4 a.m. to 8 p.m. PST and Saturdays and Sundays from 4 a.m. to 7 p.m. PST. In addition, there is a Frequently Asked Questions page on BoostMobile.com to help with concerns.
Consumers can also contact Boost Mobile customer service via email, by filling out a Web form on BoostMobile.com, under Contact Customer Care. An account PIN is required to complete the Web form. To immediately report abuse, consumers can contact Boost Mobile at firstname.lastname@example.org or fill out a Web form under the parent company Sprint at Sprint.net.