Answers to common questions about Turbo Tax software are available on the Frequently Asked Questions page at TurboTax.Intuit.com. This page displays the most common general questions about using Turbo Tax.
The FAQ page on Turbo Tax's website divides questions into three categories. Getting Started includes questions about how to use the Turbo Tax program and how much the program costs. Doing Your Taxes contains questions about what happens if confusion or other issues are encountered during the filing process. After You File includes questions regarding refunds and auditing. The Web page also allows users to submit their own questions if an answer is not available on the FAQ page.