Q:

How can you check the status of an AT&T number transfer or port request?

A:

Quick Answer

Check the status of an AT&T number transfer or port request by visiting the company's website and entering in the 10-digit telephone number in the space provided. Click "Check Port Status" to bring up the information.

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Full Answer

Before checking the status of a port request or number transfer, please note that it may take smaller wireless providers longer to provide a response to the request. Larger companies are typically faster in their response times.

  1. Visit the website
  2. Visit the AT&T website. Enter in the 10-digit telephone number, beginning with the area code. Click the blue "Check Port Status" button to continue.

  3. Check the results
  4. The next screen will display the results of the search query. If there is a problem, a yellow box shows up that provides a customer service number that customers may use to talk with a representative.

  5. In progress
  6. A status of "In Progress" means the company does not have up-to-date information on the port status or number transfer. Please check again later.

A number transfer or port request is used when a customer wants to transfer his old number to a new carrier, such as AT&T. To qualify for a number transfer, the old account must be in good standing. Number transfers may take between 3 hours and 7 business days, depending on the carrier.

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