Those who wish to add minutes to a ReachOut Mobile account may do so at the company's website by clicking the Add Minutes tab on the main page. On the next page, the customer enters his phone number and clicks Go to continue to the payment information page.
ReachOut Mobile customers can also add minutes to their accounts by calling 1-877-870-9222. This number features an automated system customers can use to enter debit or credit card information, or they may elect to speak to a live representative and provide payment information. Minutes cards can also be purchased at many MoneyGram and Western Union locations.
ReachOut Mobile provides government-assisted Lifeline service for low-income individuals and others who meet certain requirements. Those who wish to apply for this program may do so at the company's website, and those who need to recertify their benefits can do so by following the links on the main page.
ReachOut Mobile features include three-way calling, with minutes deducted from the balance for both calls. Caller ID service allows customers to see who's calling them, and voice mail ensures messages aren't missed. Call waiting allows customers to switch between incoming calls, and text messaging service allows messages to be sent and received.