Q:

Does the cable company charge you for your cable TV box if it is not returned?

A:

Quick Answer

Cable companies charge a fee for any equipment not returned by customers upon account termination, including cable box converters, terminals, remote controls and cable modems. A charge also applies for any equipment damaged beyond normal wear and tear.

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Full Answer

This policy regarding company equipment is standard practice for all cable companies, although terms vary in relation to amounts charged and return time-frames. Verizon, for example, states that equipment not returned within a 30-day window (based on date of disconnection) faces an unreturned equipment charge of $650 per item. TVS Cable, on the other hand, bills customers $300 per piece for unreturned equipment and expects components to be sent back within five days of disconnection.

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