Cable companies charge a fee for any equipment not returned by customers upon account termination, including cable box converters, terminals, remote controls and cable modems. A charge also applies for any equipment damaged beyond normal wear and tear.
This policy regarding company equipment is standard practice for all cable companies, although terms vary in relation to amounts charged and return time-frames. Verizon, for example, states that equipment not returned within a 30-day window (based on date of disconnection) faces an unreturned equipment charge of $650 per item. TVS Cable, on the other hand, bills customers $300 per piece for unreturned equipment and expects components to be sent back within five days of disconnection.