MyKelseyOnline allows users to email their doctors, request appointments, request prescription refills and view their past visit information. MyKelseyOnline accounts are free and available to all Kelsey-Seybold patients. Users create accounts directly through the website or in their physician's office during a visit.
Patients create an account by entering their names, Social Security numbers and birth dates, and then answering a number of security questions involving previous addresses or known relationships to confirm their identities. For accounts created in the physicians' offices, patients receive an access code and enter it to begin using MyKelseyOnline.
Patients use their accounts to schedule appointments with their primary care physicians or specialty doctors. As of January 2016, specialists in the allergy, dermatology, endocrinology, gynecology, neurology, nutritional services, pediatrics and rheumatology departments offer online scheduling. Patients select a physician from the specialists available to see a list of potential appointments, and then select the desired date and time and book appointments directly through their accounts. Patients may also request appointments with other specialty departments and receive notifications when their appointments are booked.
Patients have access to their complete medical records through MyKelseyOnline. Past visit summaries include vital statistic information and the reason for the visits. A complete list of patient medications is available.