Q:

What are some benefits of MyAccount with Westlake Financial?

A:

Quick Answer

The benefits of joining MyAccount with Westlake Financial include the ability to view statements, make payments online and update account information. Customers can also view their transaction history, request a payoff quote and email customer service through Westlake MyAccount.

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Full Answer

Customers can register for access to their MyAccount profile at any time through the Westlake Financial website. Once registered, customers can view their account statements and the transactions applied to their accounts, as well as review their contract details. Customers can also make their payments directly online or find locations to make payments in person.

With a MyAccount profile through Westlake Financial, customers can request a payoff quote for their loan. Customers have the ability to pay off their account through Western Union, Money Gram, a pay-by-phone payment with a live agent or through the mail.

Customers looking to pay their monthly statement can set up recurring payments free of charge. To set up a payment from a checking or savings account every month, customers can log into their MyAccount profile. However, customers may be assessed a $5 convenience fee when making an online payment, as of 2015. Customers can also pay through the automated phone system for a $5 fee.

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