Benefits of KnowHow's cloud storage plans include automatic backup, easy file sharing, photo editing, remote access to files and 24 hour support. KnowHow uses military-grade data centers and offers encryption to keep customer files safe.
Other support services offered by KnowHow include support articles, a customer service website, and video tutorials detailing how to use its cloud storage service. Customers can use the website to change their subscription plans and amount of storage space online at any time. KnowHow's base plan includes two terabytes of storage space and access on up to five different devices; customers can add more devices or storage space for additional fees. The plan renews every year unless the customer purchases a five-year subscription at a discount.
KnowHow supports mobile devices running iOS, Android and Windows. By using one of KnowHow's official apps, customers can access and share stored files. This includes files synchronized through its Cloud Briefcase service. Cloud Briefcase also allows customers to upload photos directly to social media sites such as Facebook.
KnowHow's services are sold at the United Kingdom-based retailers PC World and Currys and are not available to customers in the United States. Subscriptions are available in stores, over the telephone, or on the Currys and PC World online stores.