CNN receives feedback via its integrated web form at CNN.com/feedback. The form gathers information such as the user's name, thoughts and additional comments. CNN forwards the information to the appropriate business department. The company does not respond to every message individually.
The feedback form gives users the option to provide more information, such links to any relevant stories. CNN also accepts ideas for shows and stories at Public.Information@turner.com.
CNN.com is a leader in online news and information. It has headquarters in Atlanta, Georgia and bureaus around the world. As of 2015, it has a global team of almost 4,000 professionals.