You can find authorized Panasonic television repair service facilities online at Panasonic.com by clicking the Get Support link under the Support heading near the bottom right of the home page. Next, click the Find a Service Center link under the Helpful Tools heading.
Enter a ZIP code and the television model number or product category to search for an authorized repair center. You can further refine the results by selecting a search radius and subcategory from the respective drop-down menus. Television subcategories include Plasma or LCD and MMD. The results page displays information such as the business name, address, telephone number and distance from the ZIP code.
As of 2015, customers can receive additional product support and technical assistance by calling 800-211-7262. Alternatively, you can receive live chat support by clicking the Live Chat link under the Still Need Help heading on the Get Support page. Start a live chat by entering your name and email address and then selecting a product category from the drop-down menu. Alternatively, enter the television model number.
Telephone and live chat assistance is available between 9 a.m. and 9 p.m. EST from Monday through Friday and from 10 a.m. to 7 p.m. EST on Saturday and Sunday. An email form, the Panasonic mailing address and a link to get international support are also available on the Contact Us page.