Find the Assurance cellphone application by clicking the Apply Now link on the Assurance Wireless main page. This application process checks local availability and eligibility and begins the account setup. Account setup is not finalized until documentation of eligibility is provided.
Assurance Wireless is a federally-funded program that provides cellphone service to individuals in need. Individuals and families on select public assistance programs, including Medicaid and SNAP, qualify for the service. Individuals who do not participate in these benefits programs may still qualify based on household income.
Eligible households receive one free account. This can be either a cellphone account through Assurance Wireless or a landline telephone account. When multiple households reside at one address, such as a nursing home, each qualifying household is eligible for one account. A free Assurance Wireless account provides a free phone and a set number of voice minutes and text messages per month. This amount varies based on the state and account tenure.
While the program is federally mandated, states are permitted to determine which benefit programs make an individual eligible for free cellphone service. A full list of eligible benefits programs by state is available on the Assurance Wireless site. Acceptable documentation for enrolling in Assurance Wireless includes proof of participation in one of these programs. Proof of income is also acceptable documentation.