Q:

What areas are not served by Verizon?

A:

Quick Answer

Verizon Wireless coverage is poor in Alaska and along most of the major U.S. mountain ranges, whereas broadband Internet through Verizon is only available in certain states. Furthermore, Verizon customers can only subscribe to fiber-optic Internet in certain cities within the area served by Verizon's broadband Internet network.

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Full Answer

Cellular service coverage through Verizon Wireless is, for the most part, nationwide. Aside from the lack of coverage along most of the major U.S. mountain ranges, Verizon Wireless does not directly serve its customers in some areas where it relies on roaming services provided by partner networks. Coverage in Alaska is one example of a location where this situation applies.

Verizon offers two types of roaming coverage indicated by a banner displayed on the customer's cell phone. When the banner reads "Extended Network," home airtime rates apply. However, when the banner reads "Roaming," roaming rates apply.

Verizon does not provide broadband Internet services outside of California, Connecticut, Delaware, Florida, Indiana and Maryland. Massachusetts, New Jersey, New York, North Carolina, Pennsylvania and Rhode Island are also covere, as are Texas, Virginia and the District of Columbia.

Within these jurisdictions, Verizon offers FiOS, its fiber-optic broadband Internet service, in select cities. As of June 2015, these cities are Los Angeles in California; Sarasota, St. Petersburg and Tampa in Florida; Hagerstown in Maryland; Manchester and New Bedford in Massachusetts; and New York City in New York state. Philadelphia and Pittsburgh in Pennsylvania; Dallas and Fort Worth in Texas; Newport News, Norfolk, Petersburg and Richmond in Virginia; and Washington, D.C. round out the select cities.

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