Q:

How do you get an APC battery replacement?

A:

Quick Answer

Get an American Power Conversion (APC) battery replacement for an uninterrupted power supply unit by visiting the APC website (APC.com), using the uninterruptible power supply (UPS) Upgrade Selector tool and placing an online order for the preferred product. Users can also check out BatteryWholesale.com for aftermarket replacement APC UPS batteries.

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Full Answer

APC offers consumers upgrade services and battery replacement products for UPS systems under warranty and for units with expired warranties. The UPS Upgrade Selector free online tool enables users to view recommended replacement batteries that are compatible with their UPS unit. To get an APC battery replacement using a corresponding UPS model number, follow the directions provided below.

  1. Navigate to the APC website
  2. Open an Internet browser and go to APC.com. Click on the Batteries & Upgrades link to access the UPS Upgrade Selector tool.

  3. Provide UPS product information
  4. Locate the UPS model number, which is commonly found on a sticker placed on the bottom or back portion of the unit. Input the model number in the relevant text field and click the Next button.

  5. View search results
  6. View recommended products on the results page. Follow further on-screen prompts to complete the online purchase of an APC battery replacement.

Users can also search for an APC UPS replacement battery by selecting from a drop-down list of UPS product families and their variants. Individuals whose product model numbers are not included in the list can contact the APC customer service for support.

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